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People Services Specialist at Nava. Location Information: USA. About Nava. Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.. Position summary. The purpose of the People Services Specialist is to assist the Manager of People Operations and the People Services team in developing, implementing, and managing strategies to promote a highly engaging and positive employee experience.  This position's responsibilities include personnel file maintenance, Posterguard processing, assistance with background checks and employment verifications, and support of ongoing operations of the People Services department.  The People Services Specialist advocates for employees and ensures their long term success through people development in support of Nava’s values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.. What you'll do. Coordinate the maintenance of all personnel files, including securely storing offer letters, onboarding documents, and other personnel files. Oversee the additions, deletions and changes for Posterguard compliance  . Assist with the review of Eden tickets to ensure they are processed in a timely manner. Review incoming People Operations emails and other correspondence and assign them to the right person for completion. Coordinates with vendors and other services providers to ensure they meet all requirements and deliver the necessary services to Nava. Monitors compliance with established policies and regulatory requirements in routine People Operations processes. Identifies and addresses minor compliance issues and escalates more complex issues as needed. Assists in the development and implementation of People Operations policies and procedures. Analyzes People Operations data to identify trends and recommend process improvement. Required skills. 3+ years of people services and human resources experience. Thorough knowledge of people operations and human resources principles and applicable federal and state regulations. Knowledge of HRIS systems. Ability to work independently with little supervision. Extraordinary discretion, confidentiality, flexibility, and willingness to work closely with a cross-functional team. Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment. Attention to detail and the ability to work independently and in a team environment. Desired skills. Prior People Operations experience.. $70,000 - $80,000 a year. Other requirements. All roles at Nava require the following:. Legal authorization to work in the United States. Ability to meet any other requirements for government contracts for which candidates are hired. Work authorization that doesn’t require visa sponsorship, now or in the future. May be subject to a government background check or security clearance, depending on the contract. Perks working with Nava. Health coverage. — comprehensive medical, dental, and vision plans to support your overall health needs. Insurance coverage. — Nava provides disability, life, and accidental death insurance at no cost. Time off . — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge. Company holidays. — enjoy 12 paid federal holidays each year on top of your regular PTO. Annual bonus. — when Nava meets its goals, eligible employees receive a performance-based annual bonus. Parental leave. — paid time off for new parents, plus weekly meals delivered to your home. Wellness program. — full platform offering physical, mental, & emotional health resources & support tools. Virtual care. — see doctors online with no copay through UnitedHealthcare’s virtual visit program. Sabbatical leave. — earn extended paid leave after continuous service for personal growth or rest. 401(k) match. — Nava matches 4% of your salary to support your retirement savings plan. Flexible work. — remote-first environment with flexibility built around your schedule and responsibilities. Home office setup. — company laptop & setup assistance provided via Staples for remote work needs. Utility support . — monthly reimbursement to help offset eligible home office utility expenses. Learning opportunities. — internal training programs and resources to help grow your professional skills. Development opportunities. — LinkedIn Learning access & an annual allowance for courses, tuition, & certs . Referral bonus. — get rewarded when you refer great people who join the Nava team. Commuter benefits. — pre-tax commuter programs to support in-office travel when applicable. Supportive culture. — A collaborative and remote-friendly team environment where people genuinely care. Location. We have fully remote options if you reside in one of the following states: . Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. . Stay in touch. Sign up for our . newsletter. to find out about career opportunities, new partnerships, and news from the broader civic tech community.. Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.  . We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.