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IT System Engineer at WatchGuard Technologies, Inc.. Location Information: Brazil. WatchGuard is seeking a highly motivated and skilled Network/Systems Administrator to join our IT team. This role will be responsible for the health, and maintenance, and of our network and systems infrastructure. The ideal candidate will possess a strong understanding of both networking principles and server administration, with experience in managing a diverse environment encompassing on-premises and cloud technologies. You will play a crucial role in ensuring the reliability, security, and performance of our critical IT services.. Responsibilities:. Networks:. · Configure, and maintain network infrastructure including routers, switches, and firewalls.. · Implement and manage Virtual Private Networks (VPNs) for secure remote access and site-to-site connectivity.. · Develop and maintain network segmentation strategies within Microsoft Azure.. · Troubleshoot network connectivity issues and performance bottlenecks.. · Monitor network performance and security, implementing necessary improvements and security measures.. · Collaborate with other IT teams to ensure seamless network integration with systems and applications.. Systems:. · Administer and maintain on-premises hypervisor environment (VMware).. · Manage and implement digital certificates for various services and applications.. · Develop and execute backup and recovery strategies to ensure data integrity and business continuity.. · Perform regular patching and updates for operating systems (Windows and Linux) and applications.. · Maintain and troubleshoot Windows and Linux server environments.. · Manage and administer Active Directory, including user accounts, group policies, and security settings.. General Responsibilities:. · Utilize Jira for managing project tasks, tracking service requests, and resolving incidents.. · Create and maintain comprehensive technical documentation using Confluence.. · Participate in an on-call rotation to provide timely support for critical system and network issues outside of regular business hours.. · Collaborate effectively with other IT team members to provide excellent technical support.. · Contribute to the development and implementation of IT policies and procedures.. · Participate in IT projects and initiatives, contributing technical expertise and ensuring successful outcomes.. Qualifications:. · Proficient in the English language, both written and spoken (B2 or above). · Bachelor’s degree in computer science, Information Technology, a related field, or equivalent practical experience of four or more years in a systems and network administration role.. · Strong understanding of networking protocols and technologies (TCP/IP, DNS, DHCP, VLANs, routing protocols).. · Experience implementing and managing VPN solutions.. · Proven experience with Azure networking concepts and segmentation strategies.. · Solid experience administering hypervisor environments (e.g., Hyper-V, VMware).. · Experience managing digital certificates.. · Proficiency in implementing and managing backup and recovery solutions.. · Strong experience with Windows Server and Linux operating systems administration.. · Experience managing and maintaining Active Directory.. · Excellent problem-solving and analytical skills.. · Strong communication and interpersonal skills.. · Ability to work independently and as part of a team.. · Ability to manage multiple tasks and prioritize effectively.. · Must be able to participate in an on-call rotation.. Preferred Qualifications:. · Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Network Engineer Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, Linux certifications).. · Cloud experience – SSO, SaaS, IaaS.. · Experience with scripting languages (e.g., PowerShell, Bash, Python).. · Experience with monitoring and alerting tools.