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Senior Director - Revenue Operations at Syndigo. Location Information: USA. As the . Sr. Director of Revenue Operations. , you will play a pivotal role in shaping and executing the commercial strategy of the company. You will be responsible for optimizing commercial processes, forecasting, commercial business systems, commercial expenses and P&L management, and delivering insights that drive business growth. This role requires a blend of strategic thinking, financial acumen, operational execution, and strong cross-functional leadership. . HOW WE’LL BE WINNING TOGETHER DAY TO DAY. Revenue Operation and Strategy Execution: .  . Strategy. : Develop and implement strategies to enhance revenue growth, sales effectiveness, org design, and customer success. . Commercial Operations & Forecasting. : Optimize Commercial processes, CRM usage, and pipeline management to drive efficiency and predictability. Own commercial pipeline and booking forecast and communication to Executive Leadership. . Quota and Commission Plan Design:. Develop and refine commission structures that align with company objectives and sales incentives. Collaborate with Accounting/Commissions to ensure accurate, timely commission processing and communication to the field. . Data & Performance Analytics:. Establish KPIs, analyze sales performance metrics, and deliver actionable insights to inform strategy and execution. . Commercial Systems Ownership:.  . Tech Stack Strategy:. Own the vision, roadmap, and optimization of commercial technology stack including CRM (Salesforce), sales engagement, marketing automation, and BI platforms. . Commercial Expense & P&L Management:.  . Expense Ownership:. Lead budgeting, forecasting, and management of Commercial (sales & marketing) operating expenses. Drive discipline in expense control and resource allocation to maximize growth and profitability. . P&L Insight. : Collaborate with Finance to manage the commercial P&L and provide insights into commercial investments ROI.. Team Leadership and Development: . Build and mentor a high-performing Revenue Operations team, including commercial strategy and operations, systems and finance professionals. . Foster a culture of accountability, growth, innovation, and continuous improvement.  . Lead change management and transformation initiatives to drive company growth and efficiencies, as well as professional growth opportunities across the Revenue Operations team..  .  . WE SHOULD TALK IF THIS SOUNDS LIKE YOU . Bachelor’s degree in Business, Finance, Economics, or related field (MBA preferred). . 10+ years of experience in revenue operations, sales operations, or commercial operations.  . 5+ years of managerial experience with a track record of building and scaling rev ops functions. . Deep expertise in B2B subscription software and services revenue/business models, GTM strategy, sales processes, CRM systems (e.g., Salesforce.com), and business intelligence tools. . Proven experience managing commercial budgets and owning P&L responsibilities. . International business experience supporting commercial teams in multiple geographies is a plus . Strong analytical, communication, and problem-solving skills. Proactive, professional and strong executive presence. . Experience working in fast-paced, complex, changing, high-growth business environments. . Some travel will be required . Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is Bonus Eligible.. For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement..  . Budgeted Salary Range is:. $200,000—$220,000 USD