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Account Manager- sFox Connect at SFOX. Location Information: USA. The Account Manager will drive adoption and manage client relationships for sFox. . Connect, our institutional- grade crypto infrastructure platform by partnering with  payments/Fintech clients to optimize their digital asset trading, custody and settlement operations through our comprehensive API and prime services solution..  . Responsibilities.  . Client Relationship Management:. Serve as primary relationship manager for SFOX Connect (embedded solution) with a dedicated focus on payments/Fintech clients. Conduct quarterly business reviews focusing on trading volume, execution quality, and operational efficiency. Collaborate with clients' trading, operations, and compliance teams to optimize platform usage. Maintain detailed account intelligence and interaction history in Salesforce. Platform Adoption & Growth:. Drive deeper engagement with SFOX Connect's trading, custody, and settlement features. Identify opportunities to increase client trading volume and expand service utilization. Present new product features including Smart Order Router, algorithmic trading tools, and custody solutions. Coordinate with product team to prioritize feature requests based on client feedback. Technical Account Support:. Guide clients through SFOX Connect API integration and FIX protocol setup. Troubleshoot trading connectivity issues and order management system integrations. Assist with multi-exchange routing optimization and execution strategy configuration. Provide training on trading dashboards, portfolio management tools, and risk analytics. Institutional Services Coordination:. Facilitate onboarding of new trading counterparties and liquidity relationships. Coordinate prime brokerage services including margin trading and securities lending. Manage custody wallet provisioning and institutional-grade security implementations. Support clients with regulatory reporting and transaction cost analysis (TCA). Market Intelligence & Strategy:. Monitor institutional crypto trading trends and competitive landscape. Gather client feedback on execution quality, latency, and market structure preferences. Collaborate with trading desk on market making and liquidity provision strategies. Contribute to institutional research reports and market commentary. Business Development Support:. Partner with institutional sales team on prospect meetings and product demonstrations. Develop case studies showcasing client success stories and ROI metrics. Represent SFOX at institutional crypto conferences and industry events. Support RFP responses and due diligence processes for prospective clients.  . Requirements. Bachelor's degree in Finance, Economics, or related field. 4-6 years experience in institutional sales, account management, or client services. Strong understanding of crypto markets, trading infrastructure, and institutional workflows. Experience with prime brokerage, execution management systems, or institutional trading platforms. Excellent relationship management and communication skills. Proficiency with CRM systems and data analysis tools. Preferred Qualifications. Previous experience with crypto prime services, exchanges, or institutional trading platforms. Knowledge of FIX protocol, APIs, and trading system integrations. Understanding of institutional custody, settlement, and operational workflows. Experience with multi-asset class trading or alternative investment platforms. Existing relationships within institutional crypto trading community.