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Project Manager at Kontakt.io. Location Information: USA - West. Who we are. Kontakt.io is the market leader in Intelligent Orchestration of Care Operations, helping hospitals cut waste, reduce costs, and improve patient experiences. Our AI- and RTLS-powered platform unifies data across systems, automates workflows, and orchestrates staff, equipment, and patient flow in real time—delivering up to a 2% EBITDA margin uplift for hospitals. We’re deployed system-wide at hundreds of hospitals (including HCA systemwide). We’re on a path to $100M ARR, doubling revenue year over year, after raising $50M from Goldman Sachs in 2024. Team of 140, HQ in NYC. . Why this role. You’ll be the boots-on-the-ground owner for hospital deployments of . Kontakt.io. solutions—coordinating site readiness, installation crews, hospital IT, and vendors to turn SOWs into live, stable systems that deliver measurable outcomes.. What you’ll do. Plan deployments end-to-end. : create detailed site plans, milestones, dependencies, and checklists.. Run the field rhythm: lead daily/weekly standups with contractors, facilities/biomed, and hospital IT; unblock tasks and drive decisions on site.. Site readiness & installs. : coordinate surveys, placement, cabling/low-voltage, mounting, labeling, and inventory; ensure EHS compliance and access/permits.. Field readiness. : pre-stage devices, execute commissioning/functional tests, document results, and manage punch lists to closure.. Risk & change control:. surface issues early, and manage change orders within SOW.Documentation & handover: produce as-builts, acceptance criteria/results, and clean handoffs to Support/CSM; run the 30–60–90 day stabilization checklist.. Vendors & budgets. : coordinate third-party installers and OEMs to SLAs; track actuals vs. plan to protect PS margin.. You’ll thrive here if you. Like being on site, solving real-world blockers quickly and safely.. Keep work highly organized (lists, logs, labels) and communicate crisply.. Are hands-on and high-agency—comfortable coordinating crews and moving hardware.. Treat time, cost, scope, and safety as non-negotiables.. Must-haves. 3–5+ years managing field deployments or customer implementations (IoT/RTLS, or enterprise software).. Strong contractor/vendor coordination and multi-site scheduling experience.. Solid project tooling: Zendesk, Wreck. Excellent written/verbal communication; clean checklists, acceptance docs, and status notes.. Ability to travel frequently to hospital sites.. Nice-to-haves. Healthcare delivery environment experience (facilities, biomed, infection control, EHS).RTLS/BLE/IoT deployments, device commissioning, and RMA/inventory processes.. Reading floor plans and creating as-builts (Visio/CAD/Bluebeam).. Certifications: PMP/PRINCE2, OSHA-10/30, BICSI, Prosci (or similar).. How we work. IC ownership:. outcomes over activities; clear scope, gates, and acceptance.. Decision speed. : explicit owners, decision logs, and 24h escalation when blocked.. Enterprise-grade delivery. : change control, QA, and rollback plans on every cutover.. Vendor accountability. : SLAs, scorecards, and documented acceptance at each gate.. Two clocks, one plan. : we align project schedules with clinical realities; patient care comes first.