We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Senior Trainer at ExtraHop. Location Information: USA. This role is central to ensuring customers, partners, and internal teams are proficient with ExtraHop solutions. The Senior Technical Trainer delivers high-quality, engaging technical instruction, contributing directly to customer success and adoption. This position is vital for empowering users with the knowledge needed to leverage our cutting-edge technology effectively.. Key Responsibilities. Deliver virtual and in-person instructor-led training covering ExtraHop products and relevant technical concepts.   . Leverage various technology platforms to enhance training delivery.   . Assist in maintaining and iteratively developing training materials, including instructor scripts and session resources.   . Support the development of self-directed online materials through technical reviews and content outlines.   . Participate in scoping to provide customer training recommendations.   . Collaborate with client-facing teams to identify new training needs and opportunities.   . Travel up to approximately 25% (US and International) as needed for training delivery.   . Required Qualifications. Four-year degree or equivalent in IT, computer science, business, engineering, or a related discipline  . 5+ years delivering high-quality technical training  . Available to deliver training to a global customer audience on a flexible schedule. Work cooperatively with others within the organization and other cross-functional stakeholders.. Work well in fast-paced, high-stress environments.. Has predictable, reliable attendance.. Preferred Qualifications. Technical certifications in security and/or networking (e.g., Security+, Network+, CCNA, CTT+, etc.)   . Experience in multimedia development or Learning Management System (LMS) administration. Skills and Competencies. High-level knowledge of enterprise IT environments, IT operations, wire data, application protocols, application performance management, troubleshooting, and networking basics. Ability to quickly learn complex technical concepts.   . Professional presentation and delivery skills with enthusiasm. Strong technical writing skills. Excellent organizational, analytical, and problem-solving abilities. Strong communication skills. Client-focused attitude and customer advocacy. Charisma and passion for technology.   . Understanding of curriculum development and the instructional design process.   . The base salary for this position is between $110,000 - $112,000 plus bonus