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Member Acquisition Agent at PadSplit. Location Information: Philippines. Are you ready to dive into the world of a fast-paced tech startup? . Are you ready to change the world?. At PadSplit we're disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. If you're motivated by the conviction that working people should have a decent place to live, and want to do something about it, come join us!. At PadSplit, our purpose is to solve our affordable housing crisis one room at a time while leveraging housing as a vehicle for financial independence. Our principles are . Care, Show it, Prove it. . We live out our principles by embodying our values: Empathy, Optimism, Intellectual Curiosity, Strong Work Ethic, High Integrity, Self-Awareness, and Compassionate Directness.. Learn more about PadSplit . here. The Role We Need:. PadSplit is growing our Member Acquisition Team to help connect people with affordable, flexible housing options. As a Member Acquisition Agent, you will engage directly with prospective members through . inbound and outbound calls, SMS, and email. , guiding them from inquiry to move-in. You’ll play a key role in helping potential members understand how PadSplit works, identifying their housing needs, and ensuring a smooth, supportive experience throughout the process.. The Person We Are Looking For:. This role requires someone who can . manage their day efficiently. — balancing multiple communication channels, maintaining accurate records, and following up with leads promptly. You’ll be expected to . use manual trackers and internal tools effectively. to monitor your outreach, track member progress, and ensure no opportunity is missed. The ideal candidate is . organized, proactive, and detail-oriented. , with experience in both inbound and outbound environments. You take initiative, follow up consistently, and thrive in a fast-paced, performance-driven setting where clear communication and accountability make all the difference.. Here's What You'll Do Day To Day:. Engage with Prospective Members:. Handle inbound inquiries and make outbound calls to help people find and book PadSplit rooms.. Guide Members Through the Process:. Answer questions, explain how PadSplit works, and assist members in completing their booking.. Follow Up and Close:. Reach out to leads via phone, SMS, and email to follow up on applications, payments, or pending documents.. Track and Update Records:. Use CRM tools (like HubSpot or Zendesk) to document conversations, update member records, and manage your pipeline.. Deliver Excellent Service:. Maintain professionalism and empathy with every interaction, ensuring members feel supported and confident in their housing decisions.. Meet and Exceed Goals:. Work toward daily and weekly performance targets, including connection rates, bookings, and quality scores.. Collaborate with Your Team:. Communicate effectively with your peers and leads to share insights, resolve issues, and continuously improve the member experience.. Here's What You'll Need To Be Successful:. Call Center Experience:. 2+ years of experience in a call center or sales environment handling both inbound and outbound calls.. Organization & Self-Management:. Proven ability to manage your time, balance multiple channels (calls, texts, and emails), and stay productive in a remote setting.. Customer-Centric Mindset:. You care about helping people and can communicate clearly, empathetically, and confidently.. Tech Savviness:. Comfortable using CRM and communication tools (experience with HubSpot, Zendesk, or Kixie a plus).. Goal Orientation:. You enjoy working toward targets and improving your performance through feedback and data.. Adaptability:. You thrive in a fast-paced, changing environment and can adjust quickly as processes evolve.. The Interview Process:. Your application will be reviewed for possible next steps by the Hiring Manager.. If you meet eligibility requirements, the next step would be a video interview with a member of the PeopleOps team for about thirty (30) minutes.. If warranted, the next step would be a video interview with our Manager of Member Acquisition for forty-five (45) minutes.. If warranted, then we move to contract!. $9,000 - $9,000 a year. Additional Information: This position offers a commission of $30 for each successful, qualified booking, capped at $750 per month.. Job Type: Full-time Independent Contractor