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Omnichannel Outbound Lead at Trafilea. Location Information: Latin America. About Trafilea. Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.. With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.. Why Trafilea. We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.. 🚀 We build and scale our own brands.. 🦾 We invest in AI and automation like few others in eCom.. 📈 We test fast, grow fast, and help you do the same.. 🤝 Be part of a dynamic, diverse, and talented global team.. 🌍 100% Remote, USD competitive salary, paid time off, and more.. Key Responsibilities. We’re looking for an . Outbound Omnichannel Lead. to own and optimize global outbound operations — ensuring flawless, on-time execution across . Amazon FBA, B2B, and D2C. channels.. You’ll lead day-to-day operations with international 3PLs, align outbound capacity with forecasts, and build automation to increase visibility, speed, and accuracy. This is a high-impact, analytical, and hands-on role — ideal for someone who thrives at the intersection of logistics, process optimization, and data-driven decision-making.. Global Outbound Operations. Oversee daily outbound performance across . Amazon FBA, B2B, D2C, and international 3PLs. , meeting all SLA and OTP targets.. Manage . Transfer Orders (TOs). from creation to delivery across multiple GEOs.. Coordinate . special orders and marketing activations. (samples, events, launches).. Plan . 3PL capacity. aligned with forecasts and major campaigns.. Amazon Operations. Lead . FBA replenishments, removals, and aged inventory. to maintain 99% instock and <3.5% aged stock.. Reconcile ERP vs. Seller Central data and resolve discrepancies.. Automate . inbound and inventory tracking. processes for efficiency.. Performance & Optimization. Monitor . daily KPIs. to keep backlog <2 days and SLA ≥98.5%.. Lead weekly reviews and automate reporting using . AI or BI tools. .. Identify . cost-saving and process improvement. opportunities with 3PLs.. Collaboration & Expansion. Partner with . Demand Planning, Marketplaces, and Logistics. for outbound priorities.. Support . new 3PL onboarding, GEO expansion,. and ERP integrations.. 3–5 years. of experience in . logistics, fulfillment, or omnichannel operations. , ideally in eCommerce.. Strong analytical skills with proficiency in . Excel, Google Sheets, ERP systems (NetSuite preferred), and Amazon Seller Central.. Demonstrated success managing . international 3PLs, outbound logistics, and KPI reporting.. Experience with . data visualization tools (Power BI, Tableau). or SQL-based reporting.. Excellent communication skills in . English. , with the ability to coordinate across teams and time zones.. Process-oriented, disciplined, and resourceful — with a proven ability to . optimize and automate operations.. Comfortable working under pressure in a fast-paced, global environment.