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Customer Onboarding Consultant (m/f/d) at Sport Alliance GmbH. Location Information: . At Sport Alliance, we help fitness and wellness businesses scale through digital solutions. We are looking for a Customer Onboarding Consultant to lead customers through onboarding, implementation, and go-live while turning operational needs into scalable platform solutions.. . In this role, you will act as a trusted partner throughout the onboarding journey — guiding customers through configuration, migration, and adoption while supporting the growth of our Spanish-speaking customer base.. Your Position in Our Team. . Lead customers through onboarding, implementation, training, migration, and go-live phases. . Conduct configuration workshops to understand customer workflows and business needs. . Translate operational requirements into scalable and stable system configurations. . Advise customers on platform best practices and implementation decisions. . Deliver structured trainings that enable successful and independent platform adoption. . Ensure high-quality implementations before go-live. . Support customers during migration and hypercare activities. . Collaborate closely with Project Management, Customer Success, Product, and Engineering teams. . Document decisions, configurations, and open topics. . Independently manage smaller implementation projects end-to-end. . Your Profile. . 2+ years of experience in onboarding, implementation, consulting, customer-facing, or software support roles, ideally in SaaS or platform environments. . Strong communication, facilitation, and customer-facing skills. . Ability to understand operational workflows and translate them into scalable system solutions. . Confidence in advising customers and recommending suitable solutions. . Structured, proactive, and ownership-driven way of working. . Comfortable working independently and cross-functionally. . Fluent Spanish, English, and German skills, written and spoken. . Experience with migrations, Zendesk, or enterprise customer environments is a plus. . Your salary. . . PLN 12,500–16,500 gross/month. . The final offer depends on experience, skills, and overall fit.. . . Your benefits with us. . . . Benefits package.  . – private medical care and a sports card to support your health and well-being. . . . Access to Udemy Business. – boost your skills with thousands of high-quality online courses. . . . Flexible work model. – work fully remotely or combine it with on-site collaboration at our modern office in Warsaw. . . . Employment options tailored to you . –. . pick the contract type that best fits your needs. . . . Flexible Working Hours . –. . adjust your schedule to fit your lifestyle. . . . Unique experience in the Fitness and SaaS industry. – join a market-leading company in a dynamic, fast-growing industry. . . International team . –. . work alongside talented colleagues from around the world in a diverse and inclusive environment. . . Unforgettable company events. –. . take part in engaging team-building activities and memorable celebrations. . .