We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Partner Manager at CitySwift. Location Information: . About CitySwift:. CitySwift is the world’s leading performance optimisation platform for public transport, enabling data-driven decision-making for some of the largest transport networks globally. Backed by over €15 million in venture capital funding, we partner with major public transport operators and government authorities, including Go-Ahead Group, Transport for London, and many more. CitySwift is experiencing accelerated growth, with 117% year-over-year revenue growth in 2025.. . Our mission is to increase the adoption of sustainable public transport worldwide. Today, our platform optimises more than 3 billion passenger journeys annually, and our target is to reach 10 billion journeys by the end of 2026.. . At CitySwift, you’ll have the opportunity to take ownership, make a measurable impact, and grow professionally as part of a collaborative, mission-driven team. Join us in shaping the future of public transport by driving the next phase of CitySwift’s growth.. . Role Overview:. As a Partner Manager, you’ll play a pivotal role in delivering value for some of our most important customers. You’ll be the day-to-day strategic partner to key accounts — building relationships, managing delivery across projects, and ensuring our platform is delivering against customer goals and ROI expectations.. . This role is ideal for someone who thrives in a fast-moving SaaS environment, enjoys collaborating across teams, and is passionate about using technology to create better outcomes for cities and communities.. . Key Responsibilities:. . . Serve as the primary point of contact for a portfolio of customers ensuring customers get maximum value across the CitySwift product suite. . Build strong, trusted relationships with customers — from operational leads to senior stakeholders. . Manage onboarding, delivery, and post-deployment projects, ensuring milestones are tracked and met. . Monitor & increase usage and performance metrics to proactively identify opportunities for improvement or value realisation. . Translate customer goals into actionable plans and collaborate cross-functionally to ensure delivery. . Lead QBRs and regular account reviews with compelling data-led narratives. . Act as the voice of the customer internally, sharing insights with Product, Tech, and across the Partner Management department. . Supporting product development through testing and customer feedback, maximising the customer product experience. . Support renewals and expansions by demonstrating impact, building business cases, and aligning with long-term partner goals. . Drive continuous improvement by identifying patterns, raising risks, and suggesting process enhancements. . . Qualifications, skills & experience:. . Experience working within a commercial or franchised bus operation is essential . . . Strong knowledge of bus scheduling is highly preferred. . Experience in a customer-facing or project management role within the public transport industry or within the SaaS, consulting industries (2+ years ideal). Strong relationship-building and communication skills, with the ability to engage confidently at multiple levels. . Project management experience — organised, deadline-driven, and calm under pressure. . Comfortable with data — able to interpret usage trends, performance dashboards, and ROI metrics. . Collaborative mindset and ability to work cross-functionally with Product, Tech, and Commercial teams. . Genuine curiosity about transport, sustainability, and the role data can play in improving services. . Ability to travel periodically for customer meetings, onboarding, and reviews. . . We value, recognise and reward our people:. . . A role with real scope, where your impact is visible, your salary is reviewed as we grow, and there are career progression opportunities as the company scales and internationalises. . . Comprehensive health and life insurance through Laya Healthcare in Ireland and Aviva in the UK.. . Flexible working with hybrid working as the default in Ireland, core hours of 10am to 4pm, remote options depending on role and a work abroad programme of up to 6 weeks.. . 25 days annual leave from day one, increasing by half a day per year of service, plus company days off, a half day before public holidays and an end of year shutdown.. . Enhanced family leave, including 6 months fully paid maternity leave and 3 weeks paid paternity leave after 18 months’ service (and wedding leave!). . And on top of all of this, the usuals done well. A matching pension scheme that increases with service, paid sick leave, bike to work scheme, wellbeing supports, and an employee referral programme with rewards of up to €4,000 (or equivalent) per referral.. . . #LI-Remote