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Customer Success Manager - Forma Construction at Autodesk. Location Information: . Job Requisition ID #. 26WD95594. Position Overview. We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry.. Reporting to the. Senior. Manager of. Forma. Customer Success, you will build lasting and meaningful relationships with some of the largest AECO. organisations. in. the. United Kingdom and Ireland. You will develop and manage. high quality. Customer Success Plan. s with your portfolio of customers. Also,. you will. partner with. Autodesk. Sales. teams. to plan and achieve the expansion of relationships, project adoption and revenue. You will do this through increasing the adoption of the Autodesk. Forma. P. latform and document value delivered.. Responsibilities . Be accountable for the relationship health of a selected portfolio of accounts. Develop. and manage high quality. Customer Success Plans,. documenting and evidencing the. value delivered. to our customers. Improve. Forma. Adoption within these accounts by solving customer challenges with our technology. , t. hereby increasing Monthly Active Users, Projects and functionality in use. Mitigate any churn risk and guide expansion discussions. Be an expert in our Autodesk. Forma. Platform, in current functionality and roadmap. Minimum Qualifications. and requirements. 3+. years experience. in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager). High proficiency in the configuration and administration of Autodesk Forma. In-depth knowledge of the construction industry and. relevant. processes. Familiar with the Construction Technology Ecosystem. Experience communicating the value of technology and its features to customers. and users. Proficient in problem solving. Ability to travel when required. Experience in building face-to-face relationships with. multiple stakeholder groups on given projects.. About You. You are passionate about. digitisation. and progress in the construction industry. You are comfortable proposing and building processes that will allow our. organisation. to grow, and collaborate with numerous team members, both internally and externally on site or in the board room. You have a curious nature to uncover and understand customers challenges, industry trends and required workflows when adopting new technology and recommend best practices to increase and. realise. return on investment. Day to day you must be e. xcited by technology and happy to get into the product detail. Learn More. About Autodesk. Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!. Salary transparency. Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.. Diversity & Belonging. We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: . https://www.autodesk.com/company/diversity-and-belonging. Are you an existing contractor or consultant with Autodesk? . Please search for open jobs and apply internally (not on this external site).