Program Coordinator Capstone at PeopleGrove

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Program Coordinator Capstone at PeopleGrove. Location Information: . Location: Remote. Department: Capstone Programs / Client Services. Employment Type: Part-Time (~20 hours per week). Reports To: AVP Customer Success. . The Capstone Program Coordinator plays a pivotal role in delivering a high-quality, competency-based capstone experience for students across an online, non-traditional university. This part-time role blends recruitment, relationship management, and project coordination to ensure that real-world capstone projects are well-designed, well-supported, and successfully completed by students across multiple academic majors.. . The ideal candidate is a self-starter who thrives in an independent environment, brings both sales and project management sensibilities, and is energized by building partnerships and supporting learners in a fully online, asynchronous setting.. Key Responsibilities. •    Identify, recruit, and engage qualified Project Leaders from industry to sponsor and lead student capstone projects across a minimum of 4 academic majors.. •    Develop and maintain an ongoing pipeline of prospective Project Leaders to ensure approximately 20 active projects are staffed annually.. •    Conduct outreach and presentations to prospective Project Leaders, articulating the value of engaging with student capstone talent.. •    Manage the full recruitment lifecycle from initial contact through project onboarding, ensuring a timely and positive experience for all Project Leaders.. •    Maintain accurate records of outreach activity, pipeline status, and recruitment outcomes.. Project Design & Project Leader Support. •    Work closely with Project Leaders to co-create student capstone project briefs that are appropriately scoped for the competency-based, online learning environment.. •    Guide Project Leaders in designing deliverables and milestones that students can meaningfully complete without direct faculty oversight.. •    Provide ongoing support and coaching to Project Leaders throughout the project lifecycle, including check-ins, troubleshooting, and facilitation as needed.. •    Help Project Leaders understand student context, including the asynchronous, self-directed nature of the academic program, to set realistic expectations.. •    Develop onboarding resources and templates to streamline the process for new Project Leaders.. Software & Platform Enablement. •    Onboard and train Project Leaders on the software tools and platforms used to manage and deliver capstone projects.. •    Provide ongoing technical guidance and troubleshooting support to ensure Project Leaders and students can navigate the platform effectively.. •    Serve as a resource for students experiencing questions or challenges related to the software, project requirements, or program logistics.. •    Identify and escalate recurring platform or process issues to appropriate internal stakeholders.. Client Engagement & Reporting. •    Serve as the primary operational point of contact for the university client, providing regular updates on project status, recruitment progress, and program health.. •    Proactively communicate challenges, escalations, and resolutions to ensure client confidence and program continuity.. •    Prepare and deliver periodic progress reports and summaries that demonstrate program outcomes and engagement metrics.. •    Contribute to strategic discussions with the client around program growth, process improvements, and success benchmarks.. Student Support. •    Serve as a responsive resource for students navigating questions about their capstone project, platform tools, or program logistics.. •    Foster a supportive, solution-oriented environment for students in a faculty-independent academic model.. •    Escalate academic or programmatic concerns appropriately in alignment with institutional policies.. Qualifications. •    3+ years of experience in a role that combines outreach, sales, recruitment, or business development with project or program management.. •    Demonstrated success in a client-facing role, with the ability to build trust and manage expectations across diverse stakeholders.. •    Strong organizational skills with the ability to manage multiple active projects and relationships simultaneously.. •    Experience supporting or working within online, competency-based, or non-traditional educational environments strongly preferred.. •    Comfort and proficiency with digital collaboration and project management tools; ability to learn and train others on new software quickly.. •    Excellent written and verbal communication skills, with the ability to adapt style for industry professionals, students, and institutional clients.. •    Ability to work independently with minimal supervision and maintain consistent progress toward defined goals.. •    Bachelor’s degree; relevant experience may substitute.. . Please note, this is a US-based part-time role, and we are looking for candidates who are comfortable working on an hourly basis.