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Client Success Manager at Brave. Location Information: . About Brave. . Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a . truly. independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month.. . The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!. . Summary. . Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base.. . Some of the job responsibilities include:. . . Build and maintain long term client relationships through excellent customer service.. . Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.. . Advise clients on campaign strategy and best practices.. . Communicate campaign performance insights with clients by generating and delivering regular reports. . . Lead client calls with strong presentation skills to showcase campaign performance and Brave's value. . . Own internal communications regarding campaign objectives, performance, status, and client needs.. . . Requirements. . . Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.. . Self-motivated and able to thrive in a results-driven environment.. . Bachelor’s degree in marketing, business administration, or relevant field.. . 2+ years of experience in account management, campaign development, or similar role (mandatory).. . Excellent communication skills.. . Ability to multitask and manage multiple client accounts simultaneously.. . Proven track record of delivering client solutions and meeting sales goals. . Strong attention to detail.. . Excellent listening, negotiation, and presentation skills. . . . Working at Brave. . . Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech.. . Highly competitive salaries & benefits, and generous home-office stipends.. . Fully remote team (no office, no commute).. . Welcoming, humble, ridiculously smart teammates, and a truly flat org structure.. . Opportunity to get in early at a hyper-growth company, and revolutionize the web.. . Oh, and did we mention Brendan, our CEO & co-founder, . invented. JavaScript?. . . Salary is $75,000.00 to $85,000.00 plus bonus. . Check us out. . LinkedIn. |. Glassdoor. |. brave.com