Strategy & Operations, Infrastructure at Stripe

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Strategy & Operations, Infrastructure at Stripe. Location Information: . Who we are. . About Stripe. . Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.. . About the team. . The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs. . . As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe’s technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale . Stripe’s infrastructure. in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe’s long-term growth.. . The Infrastructure Strategy & Operations team is a vital partner to Stripe’s engineering leadership and the Office of the CPTO, focused on three core pillars:. . . Setting and Driving the Engineering Agenda:. We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical technical governance forums and synthesize system-level health metrics such as . utilization, latency, and fleet reliability. into strategic insights for senior leadership.. . Strategic Capacity & Infrastructure Planning:. We deliver objective, data-driven strategies for our platform roadmap. By modeling . future infrastructure needs. against business growth forecasts, we ensure our global hardware and software investments are proactive rather than reactive, bridging the gap between deep engineering requirements and financial reality.. . Program/Process Incubation:.   We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business. We lead cross-functional initiatives to stand up new programs focused on infrastructure efficiency and resource optimization without compromising developer velocity.. . . What you’ll do. . Responsibilities. . . Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy.. . Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity.. . Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure.. . Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle.. . Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support).. . Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently.. . . Who you are. . We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.. . Minimum requirements. . . 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies. . Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment. . Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions  . . Passion for digging deep into data and problem solving. . Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL. . Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales. . Demonstrated ability to thrive in influence without authority environments. . Good balance of business and technical acumen. . An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity. . . Preferred qualifications. . . Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred. . . Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a  focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes.. . Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams..