MIPS Professional Services Consultant (Remote - US) at Nextech. Location Information: . Why join Nextech?. . We are a leader in specialty healthcare technology solutions.. . We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.. . If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.. . We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact . [email protected]. .. Job Summary. . The MIPS Consultant will serve as a MIPS industry and software expert to Nextech clients and employees. They will be responsible for providing virtual consultations, training & services to both internal teams and external clients on how to use and apply best practices for Nextech entire family of software products within specialty practices. Responsibilities include issue investigation, creative problem solving, and training clients as well as internal staff.. . All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.. . Essential Functions. . . In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:. . . Manage. MIPS. clients. that. have purchased. consulting services. on. a recurring basis.. . Host remote consultations with Nextech clients and prospects on MIPS best practices. . Serve as the internal Industry Expert for MIPS as it relates to our specialty’s served.. . Provide on-going feedback to Product Management as the ‘Voice of the Customer’ for product enhancements/corrections. . Collaborate with the Consulting team to develop and maintain Best Practices for MIPS usage.. . Identify, triage, and report bugs that are discovered and assist with work arounds.. . Maintain. a high-level of customer retention for consulting recurring services. . Maintain. 75% billable utilization.. . Participate in meetings as needed for product education, product guild, team, best practices. . Maintain. Outlook work. calendar with. all client. meetings. and. other business. meetings. . Submit timecards,. weekly. overviews,. and. other updates. to department initiatives and KPI’s as requested. . Maintain and update projects in Salesforce. . Create. opportunities. and. other client. related. events. in. Salesforce. . Participate. in. national. user. conference. . Carry. out additional responsibilities as assigned based on business need. . . . Minimum Requirements. . . Bachelor’s. degree. . 3-5 years of experience in the Healthcare IT industry, MIPS.. . Assertive with. a. demonstrated. ability. to. cultivate. strong. relationships &. influence behavior.. . Excellent verbal. and. written communication skills.. . Excellent. interpersonal. and. time. management. skills.. . Strong. critical. thinking & decision-making skills, negotiation skills and conflict management skills. . . Preferred Qualifications. . Knowledge. of. or. applicable experience in one of Nextech’s main medical specialties.. . Knowledge of workflow of a Medical Clinic.. . Understanding. of HIPAA. and. PHI.. . Working Environment/Physical Demands Working . . This role is expected to have approximately 15% of travel.. . Activities when not traveling require a significant amount of sitting at office and work desks and in front of a computer monitor.. . . . Activities. when. traveling require a significant amount of standing while training and supporting practices.. . Walking and. standing relative. to. interaction. with. other. personnel.. . Total Rewards: . Generous annual bonus opportunity. . 401(k) with Employer Match. . Flexible Time Off: take time off when you need it without worrying about available hours. . 11 paid holidays . . Your Day Your Way - Celebrate a day of cultural or social significance to you. . Access to . Linkedin Learning . courses for professional development. . Insurance: Choice of Medical, Dental, and Vision plans. . Health Savings Account with employer match. . Flexible Spending Account. . 100% Company-Paid Parental leave (After 6 months with the company). . Company-Paid Life Insurance and Short/Long Term Disability Insurance. . Nextech Luminary Peer Recognition Program. . Employee Assistance Program with free counseling sessions available. . Corporate Discounts on Retail, Travel, and Entertainment
MIPS Professional Services Consultant (Remote - US) at Nextech