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Project Manager at Rackspace. Location Information: .  . Job Description:.  . We are seeking a . Professional Services Sr. Project Manager . to lead, coordinate and monitor ProfessionalServicesprojectsfrominitiationthroughdeliveryforcomplexclient engagements. Builds relationships with the customer to identify new opportunities to help them with their business problems. Servesasliaisonbetweeninternalandexternaltechnicalandnon-technical departments in order to ensure that all targets and requirements are met. Delivers results ensuring technical projects are completed on schedule and within budget..  . JOBREQUIREMENTS:. Key Accountabilities. General. ·  WorkwithRackspaceandclientstakeholdersingatheringanddocumentingrequirementsthat solveacustomer’spainpointorobjectivesthroughprojectoutcomesandbenefitsrealization.. ·       Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met.. ·       Build and maintain a network of cross-functional technical resources within Rackspace and acrossanyrelativepartnershipstoallowforhigherproductivity,increasedbusiness,andrapid resolution of problems and escalations.. ·       ContributetotherefinementoftheRackspaceProfessionalServicesmethodology.. ·       Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.. ·       Ability to travels required..  . Project Management.  . ·       Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.. ·       Responsible for the preparation of key project documents(PID,plans,logs,reports)and other key deliverables through the life of the project.. ·       Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.. ·       Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.. ·       Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.. ·       Prepares and presents reports on project progress and problems to Rackspace and client stakeholders..  . Pre-Sales Engagement.  . ·       Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.. ·       Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation..  . PERSONSPECIFICATION:. Expertise/Qualifications.  . ·       PMP/Prince2(Practitioner)certification.. ·       Provenabilitytoorganiseandexecuteprojectsinaconsistent,repeatableandreliable manner.. ·       Technical conversational knowledge in the following areas:. o    Data centre strategy &operations. o    Capacity, utilisation, and performance. o    Backup, storage, and disaster recovery. o    migration & consolidation. o    ITService Management and Service Delivery (ITILcertificationpreferred). ·       Excellenttimemanagement,communications,decisionmaking,presentation,human relations and organization skills.. ·       Able to resolve problem sinatimely manner.. ·       Ability to communicate technical information and ideas so others will understand.. ·       Generalknowledgeofcloudtechnologies,IToperations,projectmanagementoperations.. ·       Abilitytoadapttoarapidlychangingenvironment,handlingshiftingprioritiesandambiguity.. ·       EnterpriseleveluseofMSOfficesuiteincludingProjectandVisioandknowledgeofother project management tools..  . Experience.  . ·       (essential project management experience or scoping, planning, leading and monitoringtechnicalprojectsfrominitiationthroughdeliverypreferablyinmanagedservices or hosting.. ·       (essential) working on infrastructure technology projects including one or more of the following:. o    virtualisation technologies.. o    application/platform migration.. o    data/storage/network migration and / or management.