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Salesforce Administrator at ExtraHop. Location Information: USA. We’re looking for a Salesforce Administrator to support the ongoing configuration, maintenance, and user support of our Salesforce environment. This entry-level role is perfect for someone passionate about learning the Salesforce platform and growing their skills while contributing to the day-to-day success of our internal teams. You’ll work closely with the Salesforce team and business stakeholders to ensure users have the tools and support to work effectively..  . Key Responsibilities. Assist with managing user accounts, roles, and permission sets.. Support the maintenance of page layouts, fields, record types, and other declarative features.. Provide first-level support to Salesforce users: troubleshoot issues, answer questions, and escalate complex problems to senior admins.. Help maintain data quality by running reports, identifying duplicates, and performing basic imports/exports using the Data Import Wizard.. Create and update simple reports and dashboards based on team needs.. Assist in testing and deploying new features, configurations, and system updates.. Assist with the creation and maintenance of  basic user documentation.. Collaborate with senior administrators on small projects and system enhancements.. Monitor system usage and help ensure compliance with data governance and best practices.. Required Qualifications. 1–2 years of experience working with Salesforce as an admin or power user.. Basic understanding of Salesforce objects, fields, page layouts, and permissions.. Familiarity with Salesforce Sales Cloud or Service Cloud.. Strong attention to detail and a willingness to learn and grow.. Salesforce Administrator Certification (or in progress within 6 months of hire)..  . Preferred Qualifications. Experience with report and dashboard creation.. Exposure to Salesforce CPQ, or a strong desire to learn.. Familiarity with data import/export tools (e.g., Data Import Wizard, Data Loader).. Knowledge of Flows or automation tools is a plus.. Experience with support ticketing systems or project tools like Jira..  . Skills and Competencies. Problem-solving mindset and strong organizational skills.. Effective verbal and written communication.. Eagerness to develop technical skills and contribute to a collaborative team.. Ability to prioritize tasks and work in a fast-paced environment.. Self-starter with a proactive approach to learning and improvement.. Work cooperatively with others within the organization and other cross-functional stakeholders.. Has predictable, reliable attendance..