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Senior Site Reliability Engineer at Roadie. Location Information: USA. Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. . With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. . Roadie is seeking a . Senior Site Reliability Engineer. to join our growing Technical Operations Team. We are looking for a candidate who has experience implementing site reliability principals, as well as production level Kubernetes experience.  The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices, standard dev ops principles, AWS, scripting languages and Kubernetes. . What You'll Do. Build systems that optimize the uptime and reliability of our platform, and support the management and optimization of our software delivery pipeline, observability and infrastructure operations. Maintain, support, and engineer production and non-production Kubernetes Clusters (EKS) as well as ES, MSK, RDS, and EC (Redis) clusters. Deploy and maintain monitoring and logging solutions based on Prometheus, Loki, Thanos, Grafana, OpenTelemetry and New Relic. Collaborate with cross-functional teams to identify and address potential bottlenecks, optimize resource utilization, and proactively prevent system failures. Define and manage SLO, SLI and error budgets. Develop processes, tools and automation to reduce toil across engineering teams. Plan and forecast service capacity and demand, assess cost optimization, and tune systems and software. Debug production/non-production issues. Take part in 24/7 on-call rotation. Technology We're Using Now. Python, Ruby on Rails, Golang. React/Redux, Objective-C and Swift, Android. Postgres, Redshift, Redis, Kafka. AWS/GCP. Docker/Kubernetes. OpenTelemetry/Prometheus/Thanos/Loki/Grafana/New Relic/Sentry. Git/CircleCI. ArgoCD. What You Bring. 6+ Years in various SRE roles. 6+ Years in various DevOPS/System Engineering roles. 6+ Years of experience building and managing production Kubernetes infrastructure. 6+ Years experience with popular scripting languages (Python, Ruby, Bash, etc.). Experience with Infrastructure as code such as Terraform or Crossplane. Experience with CI/CD Development tools (CircleCI, etc.). Experience with GitOPS Tools (ArgoCD). Experience using a broad range of AWS technologies (RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch, etc.). Experience developing and maintaining YAML templating systems (Helm charts, Kustomize, etc). Must be able to work independently, be self-motivated and handle multiple priorities. Comfortable working in a fast-paced agile environment. Finally, a willingness to admit what you don’t know, and learn what you need to learn quickly.. Why Roadie? . Competitive compensation packages . 100% covered health insurance premiums for yourself. 401k with company match. Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) . Flexible work schedule with unlimited PTO . Monthly 3-day weekends. Monthly WFH stipend . Paid sabbatical leave- tenured team members are given time to rest, relax, and explore. The technology you need to get the job done