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Marketing Operations Manager at Twilio. Location Information: . About the job. We are seeking a detail-oriented and strategic Marketing Operations Manager to oversee the planning, execution, and optimization of campaign operations. Reporting to the Manager, Marketing Campaign Operations, this role will be the operational backbone of our campaign initiatives.. Responsibilities. In this role, you’ll:. Collaborate with stakeholders to develop campaign strategies, timelines, and objectives. Build, test and execute marketing campaigns across various platforms. Prioritize, track and document campaign request updates via project management software (Jira). Optimize internal processes to improve efficiency and reduce bottlenecks. Resolve roadblocks and issues as needed to meet campaign goals. Identify and recommend improvements based on campaign performance insights. Qualifications . Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!. Required: . Bachelor's degree in Marketing, Business, Communications, or a related field. 3-5 years of experience in campaign operations, marketing operations, or project management. Experience building automated and complex campaign programs from inception to completion (e.g., lead nurtures, customer lifecycle nurtures, audience segmentation,  workflow automations). Strong competency in marketing automation (Marketo preferred). Proven ability to manage multiple projects simultaneously in a fast paced environment. Desired:. Excellent written and verbal communication skills. Relevant certifications such as Marketo Certified Expert. Proficiency with project management tools (e.g., Jira, Airtable, Asana). Location. This role will be remote and based in the United Kingdom.. Travel . We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.. See yourself at Twilio. Join the team as Twilio’s next Marketing Operations Specialist.. About the job. We’re looking for a highly organized and detail-oriented Marketing Operations Specialist to build global marketing campaigns. Reporting to the Manager, Marketing Campaign Operations, this role will be the operational backbone of our campaign initiatives.. Responsibilities. In this role, you’ll:. Build, test, and execute marketing campaigns with precision across multiple platforms. Leverage project management software to track and document campaign request updates. Collaborate closely with marketing teams to ensure campaign alignment and consistency. Assist internal teams with campaign-related questions and issues in real time. Provide campaign analysis and recommendations for campaign optimization. Qualifications . Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!. Required: . Bachelor's degree in Marketing, Business, Communications, or a related field. 2+ years of experience in campaign operations, marketing operations, or project management. Experience building campaign assets and programs from inception to completion (e.g., emails, landing pages/forms, list imports, webinars). Strong competency in marketing automation (Marketo preferred). Ability to balance multiple priorities in a fast-paced environment. Desired:. Excellent written and verbal communication skills. Relevant certifications such as Marketo Certified Expert. Familiarity with project management tools (e.g., Jira, Airtable, Asana). Location. This role will be remote and based in the United Kingdom.. Travel . We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.. What We Offer. There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.