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Implementation Specialist - CRM at Tekion. Location Information: . ***Internally this position is titled Business Solutions Specialist. . Please note this role requires 85% travel . .  . . Key Responsibilities. . . Oversee and . facilitate. dealership user training and support through the implementation . lifecycle.  . . Provide CRM training to dealership staff in all departments and have fun while doing . it.  . . Guide and direct . additional. implementation specialists assigned to the project to ensure high . execution.  . . Obtain critical milestone signoffs from key dealership . contacts.  . . Proactively . identify. implementation risks and mitigate them effectively and . efficiently.  . . Manage training and setup items in an organized manner, keeping detailed notes, and completing all checklist items in our implementation . runbook.  . . Must successfully complete an . 8-. 10 week. certification/training program and display a strong grasp of product and process knowledge retention.  . . Demonstrated history of sustaining a positive attitude during high-stress situations with both dealer partners (DP) and internal teams.  . . Fast-learner, and passionate ability to remain in-touch with fast-changing SaaS . solutions.  . . In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows.  . . Deep understanding of Tekion products, including end-user workflows and configurations.  . . Knowledge and understanding of implementation processes, including adjacent internal . teams. role & responsibility with the project.  .  . . Represent Tekion in a positive and professional way in all dealership . interactions.  .  . . Work closely with the Implementation manager to set and manage dealership . expectations.  .  . . Foster relationship with all dealership personnel and stakeholders.  .  . . . Skills and Experience. . . 2+ years of CRM experience in the automotive industry.  . . Proven experience implementing SaaS solutions in large and small auto . dealerships.  . . Experience working in an early-stage startup environment is a . plus.  . . Exceptional written and verbal communication skills, interacting with all levels of . stakeholders.  . . Established ability to articulate technical jargon into consumable levels of understanding for adult . learners.  . . Ability to take customer suggestions or insights and translate them into technical deliverables for Tekion Product & Support . teams.  . . 3+ years in Project Management or Project Lead role is . preferred.  . . Travel (flying) is less than 85. % .  . . Normally. receives little instruction on day-to-day work, general instructions on new assignments..  .  . . . Perks and Benefits. . . Competitive compensation and generous stock options  .  . . 100% employer-paid top-of-the-line medical, dental and vision coverage .  . . Great benefits including unlimited PTO, parental leave and free snacks and beverages .  . . The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies  .  . . Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper   .  . . Work on the latest and coolest technologies – everything is home-grown and built ground-up  .  . . A dynamic work environment with a strong sense of community and collaboration  .  . . The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy  .  . . Exciting opportunities for career growth and development  .  . . . The salary range for this position is . $61,000 to $104,000. .  The salary range describes the minimum to maximum base salary range for this position. . across applicable US locations. . . This position is also eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. . The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer..  . Your recruiter can share more about the specific salary range during the hiring process. . In addition to the compensation listed, this position is eligible for equity compensation.. . Current Tekion Employees – Please apply via Greenhouse Internal Job Board. .