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Software Engineer (P3) at Twilio. Location Information: . See yourself at Twilio. Join the team as our next . Senior Backend Engineer. on Twilio’s Segment Engineering teams.. Who We Are & Why We’re Hiring . Twilio powers real-time business communications that help . companies and developers worldwide. build better applications and customer experiences.. Although we're headquartered in San Francisco, we have a presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support . diversity, equity & inclusion. wherever we do business.. About the job. As a Senior Backend Engineer on the Twilio Segment Engineering team, you’ll help us build and scale systems that support the leading Customer Data Platform (CDP) in a rapidly evolving and competitive market. Our products process billions of data points per hour, enabling customers to orchestrate and activate their data efficiently and flexibly.. Segment provides a best-in-class data infrastructure and orchestration platform that supports a wide range of customer use cases, from identity resolution to real-time audience segmentation. As an engineer on this team, you will be responsible for designing, developing, and optimizing backend services that power data pipelines, APIs, and event-driven architectures.. If you thrive in fast-moving environments, enjoy working on scalable systems, and are passionate about building high-performance backend services, this role is for you.. Responsibilities. In this role, you’ll:. Design, develop, and maintain backend services that power Twilio Segment’s high scale data platform.. Build scalable and high-performance APIs and data pipelines to support customer data orchestration.. Improve the reliability, scalability, and efficiency of Segment’s backend systems.. Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions.. Drive best practices in software engineering, including code reviews, testing, and deployment processes.. Ensure high operational excellence by monitoring, troubleshooting, and maintaining always-on cloud services.. Contribute to architectural discussions and technical roadmaps that align with Twilio’s CXaaS vision and Segment’s strategic initiatives.. Qualifications . Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!. *Required:. 5-7 years of experience writing production-grade backend code in a modern programming language (e.g., Golang, Python, Java, Scala, or similar).. Strong fundamentals in distributed systems, event-driven architectures, and database design.. Experience working with AWS cloud-based infrastructure.. Well-versed in designing and building high-scale, low-latency APIs.. Solid grasp of Linux systems and networking concepts.. Strong debugging and troubleshooting skills for complex distributed applications.. Experience shipping services (products) following the CI/CD development paradigm.. Effective communication skills and ability to collaborate in a fast-paced team environment.. Comfortable with ambiguity and problem-solving in a rapidly growing company.. Desired:. Experience working with event streaming technologies (Kafka, Pulsar, or similar).. Experience with database technologies like PostgreSQL, DynamoDB, or Databricks SQ>.. Familiarity with containerization and orchestration tools (Docker, Kubernetes).. Background in building multi-tenant SaaS platforms at scale.. Experience working with observability tools such as Prometheus, Grafana, or Datadog.. Experience working in a geographically distributed team.. Location. This role will be remote, and based in India.(Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel . We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.. What We Offer. Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.