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Azure Engineer II (AD & Windows exp is mandatory) at Rackspace. Location Information: . Job Summary:. We are seeking a skilled . L2 Engineer. with solid experience in . Active Directory. , . Microsoft Azure. , and . Windows Server Operations. . The candidate will support day-to-day infrastructure management, incident resolution, patching, backups, and monitoring within a hybrid cloud environment under Rackspace Managed Services..  . Core Responsibilities:.  . 1. Active Directory:. ·        Manage user accounts, groups, OUs, and group policy objects (GPOs).. ·        Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships.. ·        Perform domain controller health checks and FSMO role verifications.. ·        Investigate account lockouts, authentication delays, and Kerberos issues.. ·        Support AD-integrated services like Certificate Authority and audit policies..  . 2. Azure:. ·        Support . Azure Active Directory (Entra ID). : user/device management, conditional access, MFA, and SSPR.. ·        Monitor and troubleshoot . Azure AD Connect. sync failures and identity provisioning issues.. ·        Handle RBAC access issues, subscription/resource-level permissions, and role assignments.. ·        Monitor backup jobs and troubleshoot issues via . Azure Backup. (Recovery Services Vaults).. ·        Manage patching compliance via . Azure Update Manager. , resolve failed updates.. ·        Respond to alerts and performance issues using . Azure Monitor. , . Log Analytics. , and . Defender for Cloud. ..  . 3. Windows Server:. ·        Troubleshoot DFS namespace and replication issues.. ·        Execute scheduled patching using WSUS, SCCM, or Azure Update Manager.. ·        Perform post-patching validation and manage reboots/change approvals.. ·        Analyze system performance (CPU, memory, disk), Event Logs, and service failures.. ·        Support basic server roles like File Server, Print Server, and IIS (if applicable).. ·        Maintain patch compliance and backup readiness for on-prem and Azure-based Windows workloads..  . Required Skills & Experience:. ·        4–6 years in infrastructure support with a focus on AD, Azure, and Windows Server.. ·        Strong troubleshooting skills in hybrid identity, authentication, patching, and backups.. ·        Hands-on with PowerShell scripting for automation and diagnostics.. ·        Comfortable working in a fast-paced . Managed Services. or . MSP shared. environment..  . Certifications (Preferred but not mandatory):. ·        . AZ-104. (Azure Administrator Associate). ·        . SC-300. , . MD-102. , or equivalent. ·        . ITIL Foundation. certification