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PAM Architect - CyberArk at GuidePoint Security. Location Information: USA. We are seeking a CyberArk Architect/Engineer to join our Managed Services team. In this role, you will provide advanced-level support, architecture guidance, and hands-on engineering for 4–5 enterprise customers in a multi-tenant environment. You will be responsible for the ongoing health, performance, and evolution of clients’ CyberArk Privileged Access Management (PAM) solutions.. The ideal candidate brings a strong technical background in CyberArk architecture and operations, exceptional problem-solving skills, and a passion for delivering high-quality, client-facing support in a fast-paced, service-oriented environment.. Key Responsibilities. :. Serve as the primary CyberArk SME for a portfolio of 4–5 enterprise clients.. Architect, implement, and maintain CyberArk PAM solutions including:. Enterprise Password Vault (EPV). Central Policy Manager (CPM). Privileged Session Manager (PSM). Privileged Threat Analytics (PTA). Application Access Manager (AAM). Monitor and maintain CyberArk environments, perform patching, upgrades, and health checks.. Troubleshoot CyberArk issues and support incident resolution and root cause analysis.. Assist customers with integration of CyberArk into their IT and security ecosystem (e.g., LDAP/AD, SIEM, MFA).. Develop and maintain architecture diagrams, operational runbooks, and client documentation.. Provide security and compliance guidance related to privileged access management.. Collaborate with internal teams (e.g., security architects, service delivery managers) to ensure successful service outcomes.. Required experience. :. 3+ years of hands-on experience with CyberArk implementation, administration, and support.. Strong understanding of CyberArk architecture and security best practices.. Experience supporting multi-tenant or managed services environments.. Knowledge of enterprise infrastructure (Windows, Linux, Active Directory, networking, cloud platforms).. Excellent communication skills and experience in a client-facing role.. Preferred experience/certifications. :. CyberArk certifications, such as:. CyberArk Certified Delivery Engineer (CDE). CyberArk Certified Sentry or Defender. Experience with cloud PAM deployments (AWS, Azure, GCP).. Familiarity with automation/scripting (PowerShell, REST APIs).. Experience with ticketing systems (e.g., ServiceNow), and change management processes.