A handbook-first approach to documentation is sneakily vital to a well-run business. While it feels skippable — inefficient, even — the outsized benefits of intentionally writing down and organizing process, culture, and solutions are staggering.
Conversely, avoiding structured documentation is the best way to install a low-level sense of chaos and confusion that hampers growth across the board. GitLab is intentional about documenting in a manner that creates a single source of truth.
Join Darren Murph, GitLab's Head of Remote, to learn how to build this into the fabric of your organization.