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Does Working from Home Work? Evidence from a Chinese Experiment

Home working led to a 13% performance increase, of which 9% was from working more minutes per shift (fewer breaks and sick days) and 4% from more calls per minute (attributed to a quieter and more convenient working environment). Home workers also reported improved work satisfaction, and their attrition rate halved, but their promotion rate conditional on performance fell.

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Last Modified: 2019-8-19
Contributors of this content: ard333